In a recent broadband survey conducted by CNET, Verizon’s FiOS has secured the top position. The survey evaluated several aspects of internet service providers (ISPs), such as customer satisfaction, reliability, and value for money.

According to the research, customers using Verizon’s FiOS service experience less downtime and have faster internet speeds compared to other ISPs. Moreover, FiOS has consistently received high marks in customer satisfaction surveys due to its reliable network and stellar customer service.

The runner-up in the survey was Comcast’s Xfinity Internet service. While Xfinity is popular for offering gigabit internet speeds, it falls short in areas such as customer service and network outages. Another noteworthy ISP is AT&T Fiber, which is gaining traction by continually expanding its fiber-optic network throughout the United States.

Some key takeaways from the survey include:

1. Customer satisfaction should be prioritized by ISPs to improve their overall standing.

2. The expansion of fiber-optic networks has enabled ISPs to consistently provide faster and more reliable internet services.

3. ISPs need to improve their customer support systems in order to avoid losing customers.

In conclusion, the CNET broadband survey revealed that Verizon’s FiOS has come out on top in terms of overall performance, reliability, and customer satisfaction. It serves as an example for other ISPs to focus on improving their services and prioritize customer needs.