How Amazon’s Cashierless Grocery Stores Actually Work
Amazon’s cashierless grocery stores, also known as Amazon Go, have been creating a buzz in the retail industry since their launch in 2018. These stores aim to eliminate long checkout lines and reduce the time it takes for customers to complete their shopping trips. But how do these stores actually work?
There are currently over 25 Amazon Go stores in the United States, with plans to expand to more locations in the future. The stores are designed to be small and convenient, with a focus on grab-and-go food and snacks. The technology used in these stores is what sets them apart from other grocery stores.
Firstly, customers are required to download the Amazon Go app on their smartphone and link it to their Amazon account. When they enter the store, they scan their unique barcode on the app, which allows them to enter the store. This also helps Amazon track who is in the store and what they purchase.
Once inside the store, customers can freely browse and pick up items they wish to purchase. Sensors and cameras located throughout the shelves and ceiling of the store track the movement and location of each item. Customers can then simply walk out of the store without stopping at a checkout counter.
The technology behind this experience is called “Just Walk Out” technology, created by Amazon. This system uses computer vision, deep learning algorithms, and sensor fusion technology to keep track of items in the store and the customers who pick them up.
This technology works by combining data from various sources, such as cameras and weight sensors, to create a virtual shopping cart for each customer. As customers move around the store, the system adds items to their virtual cart, and when they leave the store, the total amount is automatically charged to their Amazon account.
One of the key advantages of this technology is that it reduces the need for staff members to monitor checkout counters, allowing for a more automated and efficient shopping experience. However, each store still has a team of employees to restock shelves and assist customers if needed.