As we navigate the financial landscape in 2023, it’s crucial to examine the performance and offerings of key banking institutions. In this review, we’ll take an in-depth look at Amerant Bank, one of the fastest-growing banks in the United States, and assess its features, services, and overall customer experience.

History and Background

Amerant Bank, formerly known as Mercantil Commercebank, was established in 1979 and is headquartered in Coral Gables, Florida. With a strong international presence, particularly in Latin America, the bank rebranded itself as Amerant Bank in 2018. It has since continued to forge a distinctive identity and expand its services throughout the United States.

Banking Services

Amerant Bank is considered a full-service commercial bank, providing a diverse range of financial products for both individuals and businesses. These services encompass checking and savings accounts, credit cards, mortgages, loans, wealth management solutions, and online banking tools among others.

1. Checking Accounts: Customers can choose between three checking account options – Amerant Clear Value Checking with low monthly fees; Amerant Classic Checking featuring multiple benefits such as free checks; and Amerant Premium Checking which offers high-interest rates on balances alongside an array of additional perks.

2. Savings Accounts: Amerant Bank offers Personal Savings Accounts with attractive interest rates allowing you to grow your money over time. They also provide Certificates of Deposit (CDs) with terms ranging from 7 days to 5 years.

3. Credit Cards: With VISA® Platinum and VISA® Signature cards available at competitive rates, customers benefit from generous rewards programs alongside robust security features.

4. Mortgages: As part of their mortgage services, Amerant Bank provides residential loans with options like fixed-rate mortgages or adjustable-rate mortgages (ARM). Additionally, they offer refinancing services to help customers make the most of their home investments.

5. Business Banking: Amerant Bank is committed to supporting businesses by offering a suite of financial products, such as business checking accounts, commercial loans, and cash management solutions.

Customer Experience

Amerant Bank invests heavily in delivering top-quality customer service. They provide customers with access to a wide-reaching physical branch network and advanced digital banking services. The bank’s mobile app, available on iOS and Android devices, offers an intuitively designed platform that enables clients to manage their finances seamlessly.

Moreover, Amerant Bank takes security seriously by employing state-of-the-art encryption technologies to protect clients’ sensitive data. Furthermore, their dedicated customer support team is readily available through phone or email to promptly address any inquiries or concerns.

Conclusion

In summary, Amerant Bank has proven itself as a valuable banking institution in 2023. Its diverse suite of financial products caters to the needs of both individual and business customers. With a strong focus on customer service and an advanced online platform, Amerant Bank is poised to remain a significant player in the ever-evolving world of banking.